Activity log of every change your team makes
BOC's activity log is the Activity Log tab in Business Setup, an audit trail of who created, updated, or deleted a record, on which screen, for which customer, and when, on the web and in the BOC app. Open any row to see each field that changed, with its value before and after. Filters by event, type, user, and date bring the right line up in seconds, and cashier, payment, and discount rows are always kept.
What it does
Open Business Setup and choose Activity Log. Rows are grouped by day, newest first. Each row shows Changed by, Where (the screen, such as Calendar, Cashier, Dr. Room, File, or the Discount screen, with how many fields changed), the Event (Created, Updated, or Deleted), the Affected Customer, and the Date & Time to the second, on your country's clock.
Press View on a row to open Activity Details. The top repeats who, where, event, customer, and time, and What changed lists each field with its Before value and its After value side by side. When a receptionist marks a visit done, for example, the row shows Status going from available to done, with her name on it.
The log covers the work of the whole clinic: visits and their status, cashier entries, payments, and expenses, discounts, customer files with notes, prescriptions, medical details, insurance, the dental chart, images, files, and signatures, treatment plans and their payments, services, prices, packages, Booking Settings, roles, and products. BOC also records sign-ins and sign-outs, staff switched on or off in Team, and customers or staff moved to another branch, with the number of upcoming visits that moved with them. The search box finds activity by keyword or by the name of the person who made the change.
Filters that find the right line
The filter button opens four controls. Event picks Created, Updated, or Deleted. Type picks the area of BOC that changed, such as Calendar, Cashier, File, Business Setup, Booking Settings, Contracts, Package Settings, Products & Inventory, or Services and Pricing, from the areas your clinic has used. User lists the people who made changes, plus System for automatic changes. From and To set the dates, and Today, Last 7 days, Last 30 days, and This month fill them in with one tap. Each active filter shows as a chip you can clear on its own.
Put them together to answer the questions that come up at the desk. Who marked yesterday's visit done? Choose Calendar and yesterday's date, then read Changed by and Affected Customer. Who recorded that cashier entry? Choose Cashier and the day. Who edited the price list this week? Choose Services and Pricing and Last 7 days.
Who can read and delete entries
Two permissions control the log: View Activity Log and Delete Activity Log. Give View to the managers who settle questions about the day, and keep Delete with the owner. People with Delete see a Delete button on each row and confirm Delete this activity? before a row is removed.
Entries about cashier visits, payments, and discounts stay in the log: BOC refuses to delete those rows, even for people with Delete Activity Log. Because each person signs in with their own account, every row carries a real name. For a full copy of your records outside BOC, use Your data, the tab next to Activity Log.
The BOC app for iPhone and Android has the same Activity Log in Business Setup, with Search description, filters for Event, Type, Person, From Date, and To Date, and Activity details with each field's Before and After. A manager can settle a question about a visit or a payment from the phone.
How it works in BOC
- Open the Activity Log. Go to Business Setup on the web or in the BOC app and choose Activity Log.
- Pick the period. Press the filter button and choose Today, Last 7 days, Last 30 days, This month, or your own From and To dates.
- Narrow by type and person. Choose an Event, a Type such as Calendar or Cashier, and a User, or search by keyword or name.
- Open the row. Press View to read Changed by, Where, Affected Customer, and each field's Before and After.
- Follow up on the record. Open the visit, the customer file, or the cashier day the row points to and finish the work there.
Who it is for
Clinics Clinics see which receptionist moved a visit and which doctor marked it done.
Dental clinics Dental clinics check who changed a patient file, a note, a prescription, or the dental chart, and when.
Dermatology and laser Laser clinics trace changes to package settings and prices back to a name.
Beauty salons Beauty salons settle a question about a moved booking in a minute, with the time to the second.
Spas Spas see who created each cashier entry during a busy weekend.
Barbershops Barbershops with a login per barber see who booked, moved, or deleted each visit.
Physiotherapy Physiotherapy practices follow who updated a patient's file and medical details.
Sports clubs Sports clubs check who changed a package or a member's file.
What your team gains
- Every row names the person, the screen, the customer, and the second it happened.
- Before and After for each field that changed.
- Filters by event, type, user, and date, with quick ranges and clearable chips.
- Visits, payments, files, prices, settings, roles, and products in one log.
- Sign-ins, sign-outs, staff switched on or off, and branch moves are recorded too.
- Cashier, payment, and discount entries stay in the log.
- Separate View and Delete permissions, and the same log in the BOC app.
Questions
Does BOC keep a log of who changed what?
Yes. The Activity Log in Business Setup lists who created, updated, or deleted a record, on which screen, for which customer, and when. Open a row to see each field's value before and after.
Can I see the old value after a change?
Yes. Press View on the row. What changed lists every field with its Before and After values side by side.
Can I filter the activity log by staff member?
Yes. The User filter lists everyone who made changes, plus System. Combine it with Event, Type, and a date range such as Last 7 days, or type a name in the search box.
Can activity log entries be deleted?
People whose role includes Delete Activity Log can delete a row after a confirmation. Rows about cashier visits, payments, and discounts are kept, and BOC refuses to delete them.
Who can open the Activity Log?
People whose role includes View Activity Log, and anyone with Full Access. You set this per role in Team, in the Business Setup group of permissions.
Can I check the activity log on my phone?
Yes. The BOC app for iPhone and Android has Activity Log in Business Setup, with search, filters by event, type, person, and date, and the Before and After of each change.
Is the Activity Log the same as a data export?
They do different jobs. The Activity Log shows changes inside BOC. Your data, the next tab, downloads your records and files as a ZIP you keep.